The Business, Energy & Industrial Strategy (BEIS) Select Committee, which Richard Fuller MP is a member of, has launched a survey welcoming the public’s views on consumer rights and protections, as part of its inquiry into Post-Brexit competition and state aid policy.
The survey questions focus on consumers’ experiences of needing to use or find information about their consumer rights and protections. It also asks survey participants whether the UK’s consumer rights laws are effective and provide the public with the correct level of protection and right of redress.
The survey will assist the Committee’s work by giving a better understanding of how consumers view their rights and will also help inform the Committee’s inquiry in upcoming evidence hearings on consumer law and enforcement and on the role of consumer champions and regulators.
Richard commented:
We want to hear from members of the public who have experiences of claiming refunds, replacements or repairs or of using dispute resolution services to settle an issue with a seller so if you have experienced these situations, please take part.
To access the survey, which closes at 5pm on 10th February, please visit this page.
